Servicing

Our experienced team can systematically inspect all types of garage doors, carry out repairs and make future recommendations to ensure your garage door is operating as new for years to come.

Modern garage doors with remote controlled electric openers are a great convenience when operating properly, but they can be very frustrating if they are not maintained; stranding people by breaking down at the worst possible moments, and they can even be down-right dangerous.

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Your garage door and electric opener is almost certainly the largest mechanical device that you have in your household. Like any mechanical appliance, periodic servicing is required. The Australian Garage Door Association (AGDA) recommends that garage doors and openers should be serviced regularly, suggesting this should occur once every 6 months as a minimum. Where properties are exposed to salty air (i.e are near the coast) or industrial areas with higher levels of pollution in the air, servicing should occur more frequently.

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Critical to the efficient operation of a garage door of just about any design is its springs. The springs do most of the work when opening or closing a door, whether the door is mechanised or not. Correctly sprung doors should offer similar resistance for both the opening cycle and the closing cycle. To test a door’s spring tension; with the door in manual mode move the door to the half-open position. It should remain in this position. If a door is excessively heavy and it closes by itself, or if it wants to fly open, the spring tensions are not correct. All garage door springs will naturally lose some of their tension over time as the metal stretches. This puts additional strain on an electrical motor and it will cause your garage door motor to fail prematurely. Motor manufacturers will not honour any warranty claims if it is determined that a door is not correctly sprung.

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As already mentioned all garage door springs will stretch over time, and they eventually break (as they are constantly under significant tension which strains and weakens the metal over time). However, poorly maintained springs will not last anywhere as long as a set of properly lubricated and tensioned springs. Replacing a set of garage doors springs will cost several hundred dollars.

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Please note that re-tensioning garage door springs is a potentially hazardous task given the tension that the springs operate under. Any work that is required to be done on them should only be done by experienced professionals.

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There are many other moving parts that ensure the efficient operation of a garage door. For example, guide tracks, hinges, locks, rollers, power arms, chains, lifting cables, and centre / end bearings will all endure a certain amount of wear and tear and all need regular inspections, cleaning and lubrication. From time to time they also require replacement.

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A typical double garage door made from steel weighs over 100kgs. A modern garage door motor can exert a force of up to 1000 newton meters. This combination can have lethal consequences for a person, pet or some other property that happens to get trapped under a closing door. It is true that all modern electric motors have built in safety features that cause them to auto reverse, but the sensitivity settings can be affected by power spikes, lightning, etc. and it is highly recommended that these settings are tested and reset if necessary at regular intervals.

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Sectional Garage Door

Sectional garage doors are the most popular choice for all residential applications. Doors are constructed from a number of different materials by all the leading manufacturers. At Eden Roc we source our doors from all the major manufacturers, Centurion Garage Doors, Windsor Doors, Gliderol Garage Doors, B&D Garage Doors, Garage Door Industries and Danmar Garage Doors to give our customers the widest choice possible.

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Sectional doors run in a track system which lifts the door vertically through a curve then horizontally along the ceiling. The doors rely on a torsion spring system allowing them to be operated manually or automated, making them easy to operate by anybody.

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All the reputable manufacturers use Australian BlueScope Steel which is a strong, durable product that has proven to be the first choice of West Australian builders and homeowners when selecting a garage door. Our Colorbond sectional doors are available in a number of different styles and all the standard Colorbond colours. Colorbond sectional doors can also be powdercoated to match the individual application. We can also offer a variety of options to improve the value and aesthetic appearance of a sectional garage door. Doors can be upgraded with the addition of windows, side weather seals, eye beams , motion detection panels, wireless keypads, whisper quiet belt drive motors, battery backups and many other accessories.

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In addition to Colorbond garage doors we also offer a complete range of Timberlook doors, Insulated doors and Custom Made Cedar and Aluminium doors.

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Click on the links below to see the different range of colours available.

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Roller and Commercial Doors

Garage roller doors are designed for both residential and light commercial sites where a smart, compact and cost effective garage door is required.

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The doors open vertically and roll up into a drum assembly that houses the torsion spring to balance the door.

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In addition to Colorbond garage doors we also offer a complete range of Timberlook doors, Insulated doors and Custom Made Cedar and Aluminium doors.

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Click on the links below to see the different range of colours available.

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At Eden Roc we offer an extensive range of commercial roller doors and shutters, installed by professional and experienced installers to ensure safe and continuous operation.

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Roller doors are the preferred option for applications where commercial doors are under 5m wide and 5m high. Commercial roller doors have internal springs much the same as a domestic roller door, they can be operated with chain, planetary drives or even with commercial roller door openers. Commercial roller doors are manufactured with thicker steel than domestic doors and have much deeper tracks to improve their strength. They are manufactured to suit the opening in any size to a maximum of approximately 5m x 5m. For high wind areas we are also able to offer a range of doors with windlocks.

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Roller shutters are suitable for larger doors and high wind areas. Roller shutters come in a range of different styles to suit a range of different applications. We can offer anything from small roller shutters to suite shopfronts, kiosks, bars and sheds to large commercial warehouses and factories. Roller shutters are operated by chain drive systems or direct drive motors which have the strength to lift the shutters easily, saving time and trouble.

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It is very important to have commercial doors serviced regularly to ensure that they continue to operate smoothly and safely. Not only is it an OH&S requirement that commercial doors are serviced by an accredited service technician on a regular basis, it also helps prevent costly downtime caused by problem accessing your business premises.

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Eden Roc Garage Doors can arrange for regular servicing of your door by way of a service contract. Whether it is one door or multiple doors, we can arrange servicing at regular three to six monthly intervals as required by your own OH&S protocols. We have a database that records maintenance undertaken and will sign off on your service schedule each time we visit to service the doors.

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For roller doors we install either ATA or Merlin motors as they have both proven to be excellent products and both provide good after sales and reliable warranty service options. We always recommend that they should be set up with eye-beams to prevent damage to person or property caused by obstruction of the door when closing.

For roller shutters we recommend Grifcomotors. Grifco are generally acknowledged as some of the best if not the best direct drive motors available. Grifco motors can be operated by remote control but not without the addition of eye-beams.

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Timber Look Door

Our Timberlook garage doors, made here in Perth, offer a woodgrain finish to give an accurate look of authenticity without the price tag and maintenance issues associated with a real timber door.

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At Eden Roc Garage doors we have the widest range of Timberlook garage door styles and colours available in Perth. In addition to BlueScope’s Classic Cedar and Caoba colours with a maintenance free finish that resists fading, we also offer a range of painted Timberlook doors to offer a more authentic and natural appearance. All Timberlook doors are extremely hardwearing and will look good for years to come.

Available in five popular timbertone colours;

  • Caoba Colorbond®
  • Classic Cedar Colorbond®
  • Natural Painted Timber-Look
  • Cedar Painted Timber-Look
  • Jarrah Painted Timber-Look
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Timberlook garage doors are available in a large range of styles and finishes. We also offer an insulated Timberlook garage door with excellent heat and sound insulation properties and clean lines to enhance the appearance of your home.

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Quality windows, fully framed are available in the Regency or Georgian design range. Optional upgrades include emergency key release, side seals, keypads, battery backup, etc.

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Visit our showroom for all the latest technology available for your garage door and motor. A large range of replacement parts and consumables are available at our spare parts counter.

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Click on the link below to see the different range of colours available.

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Custom Garage Door

Your garage door is often the largest and most prominent feature on a home. This not only make a statement, they also improve the aesthetic value of your most prized possession and create an impression which can actually increase the value of your home. If you are going to spend the extra money to create the perfect door, it is important to remember that not all door manufacturers produce the same quality.

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The most important things to consider when selecting a Custom Garage Door are the quality of the door and the quality of the installation. At Eden Roc Garage Doors we offer a range of custom doors made in Western Australia by reputable companies who warrant their product and take pride in quality and consistency.

Whether you are looking for a traditional timber garage door, a contemporary style or a combination, designed to your own specifications combined with our expertise, we can provide an excellent product at a realistic and competitive price.

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We offer a choice of over 30 different styles of custom doors. Customers can also request individual designs which can be manufactured or combined with a door in the traditional range.

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We have an extensive range of Natural Timber Doors offering the timeless warmth and elegance of a classical wooden door . Our wooden doors are manufactured from Western Red Cedar and are finished in a premium selection of colours and sealed with superior sealers to ensure that your door looks attractive for years to come. Regular maintenance of wooden doors is very important.

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Our suppliers can manufacture modern and contemporary designs using a range of materials and techniques. Modern designs with aluminium mesh, acrylic, polycarbonate or glass inserts can create a stylish door with lots of natural light.

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There is just about no limit to the range of combinations and options. We can help you design a unique and stylish individual statement using a combination of high quality modern products and techniques.

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Click on the link below to see the different range of colours available.

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Insulated Doors

Insulated garage doors are the ultimate in energy efficient solutions for your garage. An insulated garage door will significantly reduce the transfer of hot or cold air into your garage and will also provide a dramatic reduction in sound transfer.

Insulated doors will also provide a dramatic reduction in heat transfer into the home when the garage leads directly onto the house.

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Heat transfer to the rooms next to or above the garage space will also be dramatically reduced making them easier to keep cool and reducing your dependence on energy hungry air-conditioning solutions.

If using your garage for storage or as a workshop, an insulated door will make it a comfortable place to work especially in the very hot Perth summer.

Insulated doors are much sleeker and neater options, all panels are supported with internal trusses to improve strength and make it unnecessary to add unsightly windstruts which trap dirt and insects leading to increased maintenance.

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Not only will an insulated garage door run much more quietly, it will also provide a significant reduction in noise transfer from outdoors. If you live on a busy street and your garage opens directly into your home, you will be amazed at how much quieter you home becomes.

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The neat and clean interior together with the thermal and noise benefits enable you to convert your garage into another using room, adding value to your home. Once you have experienced the benefits of an insulated door, you will never want anything else.

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At Eden Roc Garage Doors we have two different types of insulated garage doors each with their own unique advantages and features.

Our Thermoflat insulated garage doors panels are injected with polyurethane which has excellent insulation properties and provides extra strength and stability. The Thermoflat range comes in 2 sleek modern styles and can be ordered in any standard colorbond colour, Timberlook insulated doors are also available for those who want the benefits of insulation and the appearance of timber without the maintenance required from a timber garage door.

Our Thermalift insulated doors have internal and external prepainted galvanized steel skin with an expanded polystyrene core. This system forms a true thermal break and also improves the fire and smoke ratings on these doors. Thermalift garage doors come in four modern styles and all the standard colorbond colours.

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Automation, Remotes, Motors, and Spare Parts

At Eden Roc Garage Doors, we sell and install a range of sectional door openers to suit every application and budget.

Sectional garage door openers (motors) are usually mounted on the ceiling and function by initiating the up and down cycle of the sectional door. Roller door openers are mounted on the side of the roller door and operate by driving the hub inside the roller door up and down.

All the motors we recommend are belt driven which helps to ensure that they operate quietly and are not susceptible to corrosion that is common with the old chain driven openers.

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In today’s modern world, garage door motors are all controlled by means of a hand held remote control. Each remote has its own unique frequency which communicates with a receiver on your motor to ensure that only you can access your garage. If you lose your remote control or have it stolen, we can supply a new remote and advise you how to code it in on your motor. We are also able to clear the memory of the opener so that the remotes which have been stolen cannot be used to gain access to your home.

We stock both original and generic remote controls for all of the popular brands to provide customers with a choice (generic remotes are typically cheaper than the original). We also have wireless wall buttons (effectively another remote control) which can be conveniently mounted inside the garage, and key pads which offer additional security and are weather proof, meaning they can be wall mounted outside the garage. They require a security code to be entered into the keypad before they will transmit a signal to the receiver in the motor.

Modern remote control technology allows communication on multiple frequencies with the latest encrypted rolling code. This ensures high levels of security, as a unique code is generated every time the button is pushed. It is almost impossible to jam or try and copy the signal with a device designed to incept the code. This enhanced radio technology will select the strongest frequency every time, virtually eliminating interference from other devices.

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Protect your home and have full control of your garage door even when you are away from your house. The Merlin Commander MyQ sectional garage door opener allows you to monitor and control your garage door from your smart phone or mobile device. Perfect for situations when you drive away and aren’t sure whether you have closed your garage door or its been left open, or if you have friends or family needing access into your house/garage while you’re at work. It also allows you to receive alerts when your garage door is opening or closing, perfect for monitoring who and when you garage door is being used. The Merlin Commander MyQ is now available from Eden Roc Garage Doors.

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We were the first garage door business in Perth to carry an extensive range of remote controls and we have the biggest range of parts for sectional, roller and tilt doors. Plus we have the expertise and experience to point you in the right direction. We we stockists of ATA, B&D, Centurion, Chamberlain, Dominator, Elsema, Gliderol, Grifco, Guardian, Merlin, Roofmart, Seip, Steeline, Superlift and Windsor parts.

We also have an on-line parts shop with clear images and descriptions of parts to suit almost all garage doors. You can visit our secure shop instantly by clicking here.

  • Motors, Remotes, Springs and Spares
  • Batteries for remotes
  • Light globes for your garage door motor
  • Lubricants for hinges and wheels
  • Touch-up sprays for most Colorbond™ colours
  • Eyebeams for Merlin and ATA brand motors
  • Battery back-up for Merlin and ATA brand motors
  • Keypads for most motor brands
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