Eden Roc prides itself in being a specialist in the field of Insurance Claims for damaged garage doors and motors with a dedicated and experienced insurance assessor covering the whole of the Perth metropolitan area.
Our insurance services range from simply attending the site and preparing a quote / report for the insured, to replacement and recoding of remote controls following a burglary and make safes, right through to full management of the claim.
Our assessor will liaise with the claims department of the insurance company and the insured, attend the site to view a damaged door or motor, take photographs and then provide a report on his views on the cause of the damage. He is also able to quote for its repair / replacement. In most instances, remedial work is carried out within 1 to 4 weeks of acceptance of a quotation, depending on the nature of work to be done. We have arrangements in place with several insurance companies currently, where we will collect the excess from the customer prior to commencing the job, and we are preferred garage door suppliers to most of the insurance companies and insurance builders in WA.
All of our work is covered by the Eden Roc warranty. In the unlikely event that there are issues with any of our work or products, we guarantee that we return to site timeously to rectify the problem.
Eden Roc is able to offer after hours services for “make safes” where the damage to a garage door is either a security or safety risk. Whilst the primary purpose of a “make safe” is to secure a damaged door, in many instances our technicians are able to make damaged doors temporarily operational whilst a new door is being manufactured. This service is often extended to allow trapped vehicles to be removed from a garage with an inoperable door.
At Eden Roc Garage Doors, we sell and install a range of sectional door openers to suit every application and budget.
Sectional garage door openers (motors) are usually mounted on the ceiling and function by initiating the up and down cycle of the sectional door. Roller door openers are mounted on the side of the roller door and operate by driving the hub inside the roller door up and down.
All the motors we recommend are belt driven which helps to ensure that they operate quietly and are not susceptible to corrosion that is common with the old chain driven openers.
In today’s modern world, garage door motors are all controlled by means of a hand held remote control. Each remote has its own unique frequency which communicates with a receiver on your motor to ensure that only you can access your garage. If you lose your remote control or have it stolen, we can supply a new remote and advise you how to code it in on your motor. We are also able to clear the memory of the opener so that the remotes which have been stolen cannot be used to gain access to your home.
We stock both original and generic remote controls for all of the popular brands to provide customers with a choice (generic remotes are typically cheaper than the original). We also have wireless wall buttons (effectively another remote control) which can be conveniently mounted inside the garage, and key pads which offer additional security and are weather proof, meaning they can be wall mounted outside the garage. They require a security code to be entered into the keypad before they will transmit a signal to the receiver in the motor.
Modern remote control technology allows communication on multiple frequencies with the latest encrypted rolling code. This ensures high levels of security, as a unique code is generated every time the button is pushed. It is almost impossible to jam or try and copy the signal with a device designed to incept the code. This enhanced radio technology will select the strongest frequency every time, virtually eliminating interference from other devices.
Protect your home and have full control of your garage door even when you are away from your house. The Merlin Commander MyQ sectional garage door opener allows you to monitor and control your garage door from your smart phone or mobile device. Perfect for situations when you drive away and aren’t sure whether you have closed your garage door or its been left open, or if you have friends or family needing access into your house/garage while you’re at work. It also allows you to receive alerts when your garage door is opening or closing, perfect for monitoring who and when you garage door is being used. The Merlin Commander MyQ is now available from Eden Roc Garage Doors.
We were the first garage door business in Perth to carry an extensive range of remote controls and we have the biggest range of parts for sectional, roller and tilt doors. Plus we have the expertise and experience to point you in the right direction. We we stockists of ATA, B&D, Centurion, Chamberlain, Dominator, Elsema, Gliderol, Grifco, Guardian, Merlin, Roofmart, Seip, Steeline, Superlift and Windsor parts.
We also have an on-line parts shop with clear images and descriptions of parts to suit almost all garage doors. You can visit our secure shop instantly by clicking here.
Our garage door showroom in Wangara, Perth, displays a fully operational automatic sectional door of the Ribline design, plus a roller door complete with motor. Colorbond™ sample chips are available for you to take home, including the Timber-Look range. All optional extras, from the latest belt drive whisper quiet motors to the basic ever-so-reliable motor unit – see and hear them for yourself, or request a brochure of the motor specifications, and select your choice of door, remote control and motor.